Adaptability is a critical quality that employers seek in early 21st-century employees. With rapid changes in technology, diversity and society, companies need employees who are open to new ideas, flexible enough to work through challenging issues, and generally able to cope when things don’t go as planned. Demonstrating adaptability through actions can gain you favor with co-workers and supervisors.

Adaptability is the ability of an individual, team or organisation to adjust or change itself to best meet the needs of the situation or environment. So that if change occurs, an adaptable person or team will adjust and find how best to perform in the new situation themselves, as opposed to having to be retrained. Adaptable staff, particularly frontline staff can make all the difference to changing customer needs and the profitability of a company for instance.

- People with higher levels of emotional intelligence and emotional resilience are significantly more likely to be able to adapt to new and changing situations.
- That people who are more adaptable tend to have greater job satisfaction. This confirms a number of other studies showing similar results.
- Lastly, that there is a link between job performance and adaptability over the long term. This they think is linked to role flexibility and the ability to understand the context the job sits in.