Soft Skills Courses

- Soft Skills for Healthcare

"Soft Skills Training for Doctors" is a comprehensive program designed to enhance the interpersonal and communication abilities of healthcare professionals. This course provides an in-depth understanding of key soft skills such as empathetic communication, team collaboration, conflict resolution, leadership, time management, and emotional intelligence. While technical expertise is critical in the medical field, the significance of soft skills cannot be overstated. They not only enhance patient satisfaction and trust but also foster a healthier, more productive work environment.

Learning Objectives:

By the end of this course, participants should be able to:

Communicate effectively and empathetically with patients, families, and other healthcare professionals.
Demonstrate leadership and team-building abilities in a healthcare setting.
Manage time efficiently, balance multiple tasks, and prioritize effectively.
Resolve conflicts in a professional and constructive manner.
Display emotional intelligence and stress management techniques in a high-pressure work environment.
Understand and apply principles of patient-centered care.
Improved patient-doctor relationships, leading to higher patient satisfaction and trust.
Enhanced team dynamics and collaborative work environment.
Greater efficiency and productivity.
Reduced workplace conflicts and improved stress management.
Increased professional fulfillment and career growth.

Module 1: Communication Skills - Active listening, empathetic communication, delivering bad news, and communicating with different types of patients.

Module 2: Team Collaboration and Leadership - Team dynamics, leadership styles in healthcare, delegation, decision-making, and mentoring.

Module 3: Conflict Resolution - Identifying conflicts, conflict styles, negotiation techniques, and mediation.

Module 4: Time Management and Prioritization - Task management, prioritization techniques, delegation, and balancing personal life and work.

Module 5: Emotional Intelligence - Self-awareness, self-regulation, motivation, empathy, and social skills.

Module 6: Patient-Centered Care - Understanding patient perspectives, shared decision making, and cultural sensitivity.
  • Soft Skills Training for Healthcare
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever